" /> CCPULSE+ - Genesys CTI User Forum

Author Topic: CCPULSE+  (Read 3220 times)

ahdeshpande

  • Guest
CCPULSE+
« on: December 15, 2008, 06:38:07 AM »
Advertisement
What are the differences between CCPulse & CCPulse+?

Ashutosh

Marked as best answer by on Today at 11:33:10 PM

Offline catanirex

  • Sr. Member
  • ****
  • Posts: 272
  • Karma: 11
Re: CCPULSE+
« Reply #1 on: December 15, 2008, 07:20:49 AM »
  • Undo Best Answer
  • Nothing really. CCPulse is the old pre 6.1 (?) name. CCP+ is 6.5 ->

    The + in the name indicates that it is possible to use it for more than realtime stats, ie Historical reporting. Historical stats can be viewed either from DataMart (CCA) or InfoMart (some pre-aggregated tables)