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Software & Hardware Reason Codes.
Started by anandapriyan |
9 Replies
3417 Views |
April 19, 2017, 04:04:29 PMby cavagnaro |
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7 Replies
2161 Views |
August 18, 2017, 02:48:56 PM by Tambo |
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10 Replies
3185 Views |
November 08, 2016, 01:44:52 PM by cavagnaro |
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3 Replies
1691 Views |
September 07, 2017, 12:40:13 PM by Kubig |
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2 Replies
1790 Views |
January 11, 2017, 02:48:19 PM by anandapriyan |
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Voice Media get increased wrongly
Started by anandapriyan |
10 Replies
4565 Views |
August 25, 2016, 01:23:51 PM by Kubig |
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Interaction processed metric in CCP
Started by anandapriyan |
4 Replies
2024 Views |
August 21, 2017, 08:25:51 AM by Kubig |
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8 Replies
1947 Views |
June 21, 2016, 12:19:24 PM by Adam G |
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3 Replies
1664 Views |
March 29, 2017, 03:46:15 PM by Adam G |
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Not Ready Reason
Started by anandapriyan |
5 Replies
2670 Views |
July 07, 2016, 05:37:29 PM by n3vek7 |
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DNIS in the Call Outbound
Started by anandapriyan |
6 Replies
3029 Views |
January 07, 2017, 11:57:31 AM by eduardosaito |
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7 Replies
2821 Views |
March 01, 2017, 02:06:41 PM by Kubig |
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Queue Handling stat in the CCPulse
Started by anandapriyan |
0 Replies
1265 Views |
September 12, 2017, 12:07:29 PM by anandapriyan |
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1 Replies
2442 Views |
June 25, 2015, 02:04:29 PM by cavagnaro |
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Disposition Code
Started by anandtadimalla |
14 Replies
9947 Views |
August 08, 2011, 06:33:36 AM by anandtadimalla |
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Agent Assistance
Started by anandtadimalla |
5 Replies
3264 Views |
October 21, 2011, 04:32:10 PM by cavagnaro |
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0 Replies
501 Views |
June 07, 2024, 01:57:04 AM by anatolewilson |
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0 Replies
3298 Views |
February 18, 2010, 11:51:06 AM by andbra |
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Inbound voice - last agent routing.
Started by andbra |
13 Replies
8530 Views |
July 31, 2009, 07:59:39 PM by kubikle |
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4 Replies
3109 Views |
November 07, 2009, 11:44:44 AM by René |
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Normal Topic
Hot Topic (More than 15 replies)
Very Hot Topic (More than 25 replies)
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