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CCPulse -- Custom Threhsolds
Started by anandapriyan |
7 Replies
2749 Views |
October 06, 2017, 10:15:34 AMby Timon |
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Current Max time statistics in CCPulse
Started by anandapriyan « 1 2 » |
20 Replies
5588 Views |
August 08, 2017, 09:04:39 PM by Tambo |
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Software & Hardware Reason Codes.
Started by anandapriyan |
9 Replies
3489 Views |
April 19, 2017, 04:04:29 PM by cavagnaro |
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10 Replies
3241 Views |
November 08, 2016, 01:44:52 PM by cavagnaro |
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2 Replies
1823 Views |
January 11, 2017, 02:48:19 PM by anandapriyan |
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3 Replies
1724 Views |
September 07, 2017, 12:40:13 PM by Kubig |
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7 Replies
2213 Views |
August 18, 2017, 02:48:56 PM by Tambo |
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3 Replies
1711 Views |
March 29, 2017, 03:46:15 PM by Adam G |
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Interaction processed metric in CCP
Started by anandapriyan |
4 Replies
2062 Views |
August 21, 2017, 08:25:51 AM by Kubig |
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10 Replies
3838 Views |
September 09, 2016, 06:32:38 AM by anandapriyan |
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DNIS in the Call Outbound
Started by anandapriyan |
6 Replies
3114 Views |
January 07, 2017, 11:57:31 AM by eduardosaito |
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7 Replies
2870 Views |
March 01, 2017, 02:06:41 PM by Kubig |
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CCPulse stat values not same
Started by anandapriyan |
9 Replies
2760 Views |
August 11, 2016, 12:09:07 PM by Tambo |
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1 Replies
2499 Views |
June 25, 2015, 02:04:29 PM by cavagnaro |
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Disposition Code
Started by anandtadimalla |
14 Replies
10035 Views |
August 08, 2011, 06:33:36 AM by anandtadimalla |
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Agent Assistance
Started by anandtadimalla |
5 Replies
3318 Views |
October 21, 2011, 04:32:10 PM by cavagnaro |
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0 Replies
577 Views |
June 07, 2024, 01:57:04 AM by anatolewilson |
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0 Replies
3341 Views |
February 18, 2010, 11:51:06 AM by andbra |
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Inbound voice - last agent routing.
Started by andbra |
13 Replies
8612 Views |
July 31, 2009, 07:59:39 PM by kubikle |
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4 Replies
3156 Views |
November 07, 2009, 11:44:44 AM by René |
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