Author Topic: compare two IRD strategies  (Read 329 times)

Offline ciroesp_genesys

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compare two IRD strategies
« on: February 11, 2019, 06:44:58 PM »
Good morning,
Is there a way to compare two IRD strategies highlighting the differences?

Offline vmc

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Re: compare two IRD strategies
« Reply #1 on: February 11, 2019, 07:07:55 PM »
There was an app a few years ago that exported strategies to visio etc but I haven't seen any further development on it in years and couldn't get it to work last time I tried.  I'd be keen to know if you find something.

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Offline Kubig

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Re: compare two IRD strategies
« Reply #2 on: February 11, 2019, 08:24:57 PM »
Export it as a XML document and then compare XML files.
Genesys certified professional consultant (GVP, SIP, GIR and Troubleshooting)

Offline ciroesp_genesys

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Re: compare two IRD strategies
« Reply #3 on: February 11, 2019, 09:52:32 PM »
I use the IRD, not have xml

Offline cavagnaro

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Re: compare two IRD strategies
« Reply #4 on: February 11, 2019, 10:22:10 PM »
Search the forum, there is a tool for that made by genesys_guru

Offline Kubig

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Re: compare two IRD strategies
« Reply #5 on: February 11, 2019, 10:36:42 PM »
Uff..IRD allows you to download the strategy in XML format
Genesys certified professional consultant (GVP, SIP, GIR and Troubleshooting)

Offline ciroesp_genesys

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Re: compare two IRD strategies
« Reply #6 on: February 11, 2019, 10:40:30 PM »
Thanks Kubig :)

Offline cavagnaro

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Re: compare two IRD strategies
« Reply #7 on: February 11, 2019, 10:53:48 PM »

Offline vmc

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Re: compare two IRD strategies
« Reply #8 on: March 03, 2019, 06:43:00 PM »
File no longer available for download.  Anybody got an active link (or if Craig's around.... :) ?