Welcome to Genesys CTI Discussion Forum! With hundreds of thousands of posts from thousands of Genesys users, we hope you will have all of your Genesys-related questions answered as well as learn something new along the way. There is no membership required for posting and you are welcome to ask as little questions or as much questions as you like. This community is supported by users like yourself, so if you can help with someone else's questions, it would be greatly appreciated!
(Just in case you were wondering - No, Genesys Labs does not endorse this site)
- Genesys CTI Team
Recent Posts
<ResourceDictionary xmlns="http://schemas.microsoft.com/winfx/2006/xaml/presentation"
xmlns:x="http://schemas.microsoft.com/winfx/2006/xaml"
xmlns:sys="clr-namespace:System;assembly=mscorlib">
<Style x:Key="VectorOrangeIcon" TargetType="{x:Type Path}">
<Setter Property="Fill" Value="{DynamicResource ResourceKey=IconsRedColor}"/>
</Style>
</ResourceDictionary>
//
// Resumo:
// Updates the record of the chain.
//
// Parāmetros:
// device:
// The Device (DN or Place).
//
// dataRecord:
// The Record.
//
// extension:
// The extension.
//
// correlatorData:
// The Correlator data.
void UpdateRecord(IDevice device, IRecord dataRecord, KeyValueCollection extension, string correlatorData);
Where are you setting the port values? Not using SIP Proxy?Thank you. I sorted out the problem and able to register on SIP-2. Issue was fixed by stoping and disabling other sip server and removing IP address and port.
_genesys.queue.translationOverride(system.InteractionID, '', '[DN]', '', 0, '', '', 'agent-greeting:music/greeting.wav|customer-greeting:music/silence.wav');